Missing ViP (i think)

[Caia_R21125326]

check ticket case # 198250 please thanks

[Reverie]

Your ticket has been forwarded.

[Caia_R21125326]

hmm R2 ViP'ed the wrong char today and .. im asking who am i ViP'ing for the last 7 months when i only have 2 of mine and im paying 3 when its suppose to be just 2.i wanna know who's the 3rd one ive'd been paying not vip'ing the char i post the ticket on. i want the name of the 3rd ViP. this way i knowif i gonna keep paying or just gonna cancel all.

and thx for forwading the ticket, Reverie

[Reverie]

You will need to discuss the matter in the content of your ticket.

[Caia_R21125326]

i did. i wanna know if i can get a gm on chat to fix this. seems the ticket just vips who i post the complain.

im requesting the names of my chars being vip'ed for the past 7 months since i only have 2 who are receiving vip crystal when im paying for 3. i wanna know if someone else been vip witjout me knowing and me paying that way i can resume the vip of the chars i want to be vip'ed or just permanently unsubcribe to vip it the matter wont be fix.
thats all thanks.

forgot to tell.. i only notice this when one of the 2 chars im intended to vip didnt got vip'ed. so i checked my bills and seen this.

the ticket ived sent was resolve by vip'ing who ever the poster is which is not what i intend to do. i just want the list of my chars being vip'ed for 7 months that way i know where to complain on missing a 7 month vip and crystals

[Reverie]

As previously stated, you will need to discuss this matter with the individual assigned to your ticket. That is your line of communication with the team who handles these issues. The GMs will not be poking around the forums to answer these inquiries. If your issue was not thoroughly resolved, you may reopen the ticket and explain what you're looking for.

[Caia_R21125326]

its a forum elf =.= no name. well re-opening then but i do need to talk directly if thats the way this matter can be solved.

[Caia_R21125326]

just got replies .. but grr i give up. u guys cant give what i want which is just the list of my characters ViP for 7 months til september 26. ill just enjoy being not ViP nor not cashing.
and once and for all GM goes to forums...

[Reverie]

For the record, GMs [do] come to the forums, but they do not come here with the intention of assisting personal cases like yourself -- that's what the ticket system is for.