Didn't receive my crystals and bonus items..

[R212995659]

(S83)QueenAshe I review my email and the purchase is complete but i didn't receive what I ordered. Please do something about this. I also checked my account.. It was already debited but no crystals in my character...

[Reverie]

Was this your first transaction? If so, it may take up to 24 hours for your goods to be delivered.

[R212995659]

No, I already purchased VIP on the first day of the server.

You can review my account details to see my transactions. Phewwww. Finally, I got a someone talking to me now.

reverie ? ?

[Reverie]

VIP subscription isn't technically categorized as a first recharge, so the same 24-hour waiting period does apply if this is your first crystal purchase.

[R212995659]

Since that's the case. Thank you for helping me out. You really help me with this. I'll be back in this thread if I'm not able to receive my order. Thanks again,