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Recharged Did not Get Crystal That i need By tonight For the Pays to Consume ( anyone still awake? lol )

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  • Recharged Did not Get Crystal That i need By tonight For the Pays to Consume ( anyone still awake? lol )

    I have recharged before,

    http://prntscr.com/8elck3

    If i do not get the items in time i wish to be manually Credited.

    http://prntscr.com/8ele66

    This is the only reason i cashed and i want my items on time -.-

    Or money returned to save for point sale -.-
    Last edited by InsaneHeal; 09-09-2015, 08:37 PM.

  • #2
    You will need to file a ticket regarding your purchase. Tickets can be filed through our support page here: http://www.r2games.com/support/

    Note that if you will be requesting a refund, your account will be susceptible to being permanently banned as per our Refund & Chargeback policy.

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    • #3
      I experience this issue too

      I have filed a ticket to support.
      Please help

      Comment


      • #4
        sorry did I read that right? r2 would perma ban someone for not getting their crystal on time and requesting that they get the deal that they paid for? Even the insinuation of that makes me upset as a customer. I'm in the same boat and I did not subscribe to get shafted rewards which I pay for.

        r2 has some very serious customer service problems, this appears to be incredibly disrespectful towards paying customers.

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