Announcement

Collapse

Discord

Did you know we run periodic #events for select games on our Discord server? Head on over and select your #role so you don't miss out!
See more
See less

Ticket service problem

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • Ticket service problem

    I have submitted several tickets, and have not received the emails containing the ticket number. If anyone knows of a problem, or if a GM reads this please let me know what is going on. I would greatly appreciate it.

    Thanks.

  • #2
    Please check your spam folder. Also, kindly use @yahoo/gmail account in filing a ticket and add "help@r2games.com" in your contacts.

    Comment


    • #3
      I am having problems submitting a ticket at all , it keeps telling me to correct errors and try again .... there are no errors ( on my end )
      Server : Aurora Point
      IGN : (S1)4Heals
      Guild : NOYPI
      Class : Priest
      Lvl : 120+ Eidolon ( Levelling )
      Married to (S1)SheLLz <3

      Comment


      • #4
        Did you fill out every field? You can't leave any of them empty or on the "Select one" option. Also, if you're trying to include a screenshot, if it's too big the ticket will error.
        New R2 Community Discord Server: https://discord.gg/VFMzFDqKq5

        Received a random forum error? Refresh the page first, sometimes the error message is the error.

        Some inboxes are broken, including mine. Please don't send me private messages at this time.

        Rules of the Forum are found here.

        R2Games Ticket System for browser games: https://www.r2games.com/support

        Comment

        Working...
        X