Recharged 2k Crystals and got none

[Lordi05]

lol where can i see my ticket number i dont see it in ticket history and i dont get any email with a number

[pappody]

Let's try it then #471728 more than 24hrs!

[chickenbible1]

Haven't gotten my xtals too after 6 hours ;c

[Reverie]

lol where can i see my ticket number i dont see it in ticket history and i dont get any email with a number

An e-mail will be sent to you once a GM responds to your case.

[Lordi05]

In my Store History is the Payment complete but i dont get the xtalls or the points for it

Order nr: 201601070618489373

[R22086914]

I already received my crystals. Please close thread

[Disguy]

This is bull **** this same thing happen to me 11/22/21015 i play on aeria server spend $25 and all they told me they are investigating it. Still no refund for me.

[Reverie]

This is bull **** this same thing happen to me 11/22/21015 i play on aeria server spend $25 and all they told me they are investigating it. Still no refund for me.

We do not run Aeria. They are a separate site with their own support team.

[Disguy]

I know you do not run Aeria but they are helpless over there and they foward every big issue to the developers. Point is that its been weeks and they haven't gotten back to me when people here get refunded here the next day

[Reverie]

I know you do not run Aeria but they are helpless over there and they foward every big issue to the developers. Point is that its been weeks and they haven't gotten back to me when people here get refunded here the next day

Aeria's matters should be directed to Aeria's team. We have no influence over their support team.