can't enter SG

[pardameans]

help me i can't enter starglade still stuck on 0%
i try relog and still stuck

[Reverie]

To reduce your chances of getting stuck between loading screens, you can:

~ Hide characters and effects
~ Occupy a less populated instance
~ Close any unnecessary tabs/windows
~ Use wired connection instead of wifi

[pardameans]

clear cache its work but i must clear cache if i want go to sg
thanks reverie