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MY report about my Missing character

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  • MY report about my Missing character

    I send a ticket last 3days but until now i didn't receive any reply by Fanie i was sending him message for any update on whats going on my report i hope you reply this threads asap

  • #2
    Do you have a ticket number available?

    Comment


    • #3
      ticket#549180

      4days still no reply on my email by Fanie
      Last edited by Reverie; 06-29-2016, 09:29 AM. Reason: Posts merged.

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      • #4
        I will give Fanie a poke when she comes on duty tonight.

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        • #5
          please 5days still no reply on my ticket

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          • #6
            The reason your ticket has not been responded to is because you have yet to submit the information requested by the team. You will need to do so before Fanie can proceed with the case.

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            • #7
              fanie didn;t gave me what information i will give to him

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              • #8
                Fanie has responded as of the 27th with a list of information she needs from you. Please refer back to your ticket.

                Comment


                • #9
                  can you gave me a screenshot on it

                  where do i find the ticket
                  Last edited by Reverie; 06-30-2016, 03:21 AM. Reason: Posts merged.

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                  • #10
                    You can check for our responses via e-mail; an e-mail containing our team's reply(s) would have been sent to you, which is also where you got your case number from. Otherwise, you can check on your ticket here: http://support.r2games.com/support/support

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                    • #11
                      why i didn't receive any email on my yahoo sir?

                      Comment


                      • #12
                        That I do not know for certain. It may have gone to your Junk/Spam folder or you entered a different e-mail upon creating your ticket.

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                        • #13
                          did he got my reply reverie? i said him the info

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                          • #14
                            Fanie will be checking on your case shortly.

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                            • #15
                              did he get my reply cos i didn't receive any reply since i gave him my information

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