Didn't get emailed back

[johnbaker7967]

I filed a ticket regarding my acc and talked with a R2Karl and I didn't get messaged back after I replied twice and it's been a week now. What do I do? They gave me a case # so do I give you that to see?

[Reverie]

Your ticket has been forwarded.

[johnbaker7967]

The case # is 554154.

[Reverie]

If you would provide your ticket number, it will be forwarded to be checked.

[R21507247]

Classic R2Karl...