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  • MerMaideeee
    started a topic cant open

    cant open

    Hello GM,can u help me? i cant open my char... i try it about 6x or it was MT?? but the button is not red or orange still green so whats happen?

  • KanaDT
    replied
    If your still having problems connecting to crystal saga through the client, try using a web browser. If it persists, please send a ticket.

    Leave a comment:


  • mr.torpedo8252x
    replied
    i uninstall and reinstall the client but still the same.
    at first i thought its on my connection but i have a decent connection. well i hope r2 will fix it x.x i just recharge crystal and get my vip . now i cant use it.

    Leave a comment:


  • Beerus
    replied
    Clearing the cache, cookies, download history and offline website files in IE and chrome can sometimes clean any issues with the client. If none of those work, uninstalling and reinstalling the client may fix your issue.
    Last edited by Beerus; 12-18-2016, 11:12 AM.

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  • mr.torpedo8252x
    replied
    still the same Mods . dunno what happening to CS x.x well i just recharge crystals, but now i can't use my toon x.x
    i hope it will be fix soon
    Godbless Mods

    Im from S93
    Last edited by mr.torpedo8252x; 12-18-2016, 09:36 AM.

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  • KanaDT
    replied
    Have you tried using a web browser? See if that will work.

    Leave a comment:


  • mr.torpedo8252x
    replied
    Stop at Loading Screen . White Screen lag, when i map change loading to long like 5 - 10 mins . Click image for larger version

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  • Beerus
    replied
    Originally posted by mr.torpedo8252x View Post
    1 hour cant log in now . only stuck at White Screen
    Can you post me a screenshot of what you're experiencing and the server you are on and i'll have a look at it.
    Last edited by Beerus; 12-17-2016, 02:48 AM.

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  • mr.torpedo8252x
    replied
    1 hour cant log in now . only stuck at White Screen

    Leave a comment:


  • KanaDT
    replied
    We are aware of this issue and it has been forwarded to R2.

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  • mr.torpedo8252x
    replied
    lol i thought im the only one having an issue about log in
    mine need to wait 10 mins before the game open and when i change map Loading Screen Stuck . can't run any DG or ladder . because of Loading Screen Lagging x.x

    Leave a comment:


  • KanaDT
    replied
    That happens to me as well sometimes. I usually refresh my browser or close the browser and reopen. Try doing that. :3

    Leave a comment:

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