I want to recharge Crystals

[keiber01]

Good evening, I am from Venezuela and I would like to know if there is a possibility that they could implement an option to be able to recharge Crystals from my country. Whether by telephone or any other method

[KanaDT]

Good evening, I am from Venezuela and I would like to know if there is a possibility that they could implement an option to be able to recharge Crystals from my country. Whether by telephone or any other method

Hello Keiber! There should already be a payment option for Venezuela. What you can do is choose the amount you wish to pay for and check the "Xsolla 500+ option" and there should be a few payment options for Venezuela. If you dont see your preferred payment option, email support@xsolla.com with your suggestions.

[keiber01]

I gave him to buy VIP with the option of Credit / Debit card and I get that, "We are sorry to inform you that this method of payment is not available for your region"

[LighTree]

You have to contact Xsolla support and ask them what the problem is.

[keiber01]

I already followed the steps and send the ticket, now where I see if my ticket has been answered and answered?

[LighTree]

I believe Xsolla will respond to your email.

[keiber01]

I would like to know now when they take the dollar here in my country? I already believe that I got a credit card that will serve me but I do not know when they take every dollar someone in charge of the game could help me with that?

[MemoryLane]

You have to contact Xsolla, either by the email I provided in post #2, or by clicking the Contact Us/Contactenos link at the bottom left corner of the payment page as shown in the screenshots in post #3 and 4.

Xsolla is the payment processor. Any issues, questions, or suggestions about the payments they process need to go to them.

[keiber01]

I no longer get the error that appeared before, but now I have another problem, when I ask for personal data does not appear my country "Venezuela" as I do in that case?