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Can't log off my already logged in toon

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  • Can't log off my already logged in toon

    Hi,

    This is not for the first time. My toon stayed logged in after browser crash/turning off PC, ect. preventing me from logging it off or relogging. The login attempts keep failing with 'lost connection to server', while I can see my toon in the game using alt. Clearing cache with cookies, or using different browser didn't help.

  • #2
    The issue here is that the system does not realize you have lost connection, leaving your toon ghosting online for lengthened periods of time. There is no easy way around it, but try again at a later time. The server will eventually figure out you have been disconnected and kick the toon.

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    • #3
      Easiest fix would be adding logging off routine right before trying to log the toon in (code wise)

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      • #4
        We used to have a means of kicking the toons ourselves, but that option was removed for security purposes.

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