Dear r2,
Yesterday my friend and I recharged to get exp (torch package) because today is the last day on warrior calls event.
But now when we try to log in to torch, we discovered that my friend got banned for no reason? he says he Sent in alot of ticket to which Cherry R2 only replies "just wait for the ban to expire. Thank you..!"
can u kindly explain why my friend got banned, and what happens now to the money we topped up? bear in mind we only recharged to hit the level rewards.
Your prompt reply is greatly appreciated.
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