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Recharge problem

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  • EtherealLotus
    started a topic Recharge problem

    Recharge problem

    I was able to successfully recharge a few time using my credit card before, but now all of the sudden it was declined. I checked to make sure I have all the information correctly placed in and it all match up, yet it is still declining my purchase when I have used the same card to buy from before. Is this suppose to be happening sometimes or is it only me?

  • _kidd_
    replied
    where is my crystal R2? i've been patient enough to wait. give me clarification, i sent ticket they said to be patient but its been almost 48 hours since i recharged crystal. resolve this problem or give my money back if theres no crystal. quick response please. thanks.

    Leave a comment:


  • Zaack92
    replied
    i top up crystal and yet still not get already 12 hour

    Leave a comment:


  • R230654
    replied
    On feb 26th I bought 2000 crystals by ultimate pay. R2games says the transaction has been completed buti have not received these items. When I go into tickets and try to fill out it wont let me fill out character name. Please help

    Leave a comment:


  • _kidd_
    replied
    i got the same problem, i just recharged 2000 crystal or 19.99 dolar and it says transaction completed but i didnt get anything till now
    date : 02/28/2013
    Product:2000 Crystal (+Bonus Items)
    Price:$19.99 USD
    Status:Completed
    please resolve this problem soon as possible R2, i'm waiting.

    Leave a comment:


  • R22861066
    replied
    i was already puchased 500 crystal on my account its completed but how i get that then using the crystal is like this "02/28/2013
    Crystal Saga
    500 Crystal (+Bonus Items)
    Completed
    then how its work on my game. please give me answer its so confusingme

    Leave a comment:


  • decky666
    replied
    kagelol i found out what i was doing wrong wich was putting a attachment in that box was making the error thx for your help

    Leave a comment:


  • Kagelol
    replied
    Originally posted by decky666 View Post
    thats the problem i cant even send a ticket as i keep getting error when i filled all in
    i have just tried to make a ticket and it worked just fine.


    Please try it again

    Leave a comment:


  • decky666
    replied
    thats the problem i cant even send a ticket as i keep getting error when i filled all in

    Leave a comment:


  • Kagelol
    replied
    Originally posted by decky666 View Post
    kagelol ive just tryed again and im still getting error im on the smallest format but still get same msg plz can u help me as payment has been sent two R2 and i not got the goods for it
    Have you made a ticket at http://tickets.r2games.com ?
    If so how long ago? if longer than a day ago give me the ticket number and i will ask around.

    Leave a comment:


  • decky666
    replied
    kagelol ive just tryed again and im still getting error im on the smallest format but still get same msg plz can u help me as payment has been sent two R2 and i not got the goods for it

    Leave a comment:


  • Kagelol
    replied
    Originally posted by decky666 View Post
    im in same boat as wolf i did mine tuesday and not had them yet all so tryed send a support in and cant seem get it two work as i keep getting the error i got the order saying it been sent R2 all so check see if it been takon out and it has but nothing showing on my account as of yet

    sami
    look on the bright side, when you get your crystals you will also get points that are from the event started today.
    Promotion Point of Interest

    Leave a comment:


  • decky666
    replied
    im in same boat as wolf i did mine tuesday and not had them yet all so tryed send a support in and cant seem get it two work as i keep getting the error i got the order saying it been sent R2 all so check see if it been takon out and it has but nothing showing on my account as of yet

    sami
    Last edited by decky666; 02-28-2013, 08:33 AM.

    Leave a comment:


  • GonGirl
    replied
    Originally posted by Wolfysbane View Post
    so i bought 500 crystals for 4.99 and they havent shown up it said my purchase was complete and everything so what the heck?
    Your first purchase may take up to 12 hours. Please be patient

    Leave a comment:


  • R29229089
    replied
    so i bought 500 crystals for 4.99 and they havent shown up it said my purchase was complete and everything so what the heck?

    Leave a comment:

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