Announcement

Collapse
No announcement yet.

Renewing VIP

Collapse
X
Collapse
  • Page of 1
  • Filter
  • Time
  • Show
Clear All
new posts
Previous Next
  • #1

    Renewing VIP

    I had a credit card that I maxed without paying attention to my VIP status. When I go to the site, there are no options to put in a different CC. When I go to the store to try it again it tells me "Please view your VIP status by visiting your account order history located in the My R2 section.".

    How does one get to that to change payment method?
    Tags: None
  • #2
    send a ticket to support and they can help you.
    Crystal Saga:
    Server: Aquatic Crypts
    Name: (S15)Sidoh
    Class: Knight
    Plane: Eidolon
    Level: 100

    Lunaria:
    Server:Server: S87 Key Grove and S58 Drays Keep
    Name: [S87]Kenshin/[S58]SweetnSour
    Class: Swordman/Elementalist
    Level: 5x/6x

    Comment

    • #3
      Adding to Sidoh's post here's the link http://tickets.r2games.com/
      Please be patient waiting for a reply.
      Helpful Links




      Something wrong or suspicious when talking to a Game Master/Moderator? Check here for the current .

      If you want a guide or a reference (stats) just pm me and I will be happy to make on for you.
      Taking a bit of a break as well, kinda sick at the moment.

      Moderators Be Thou for the People.
      -Kind Regards V
      -What's left in the end...is not always what you wish for!

      Comment

      • #4
        Hate to be impatient... but how long does this take? I never even got a ticket number back out of it by email

        Comment

        • #5
          It also asks for a transaction number... I don't have one for the VIP transaction

          Comment

          • #6
            For the transaction number, you can put in random numbers to get the ticket to go through.

            The email with your ticket number is an automatic reply that you should have gotten right after submitting. If you never got that email then you will not be able to see the reply to your ticket. Provide your character name and server here and we will flag down a GM and see if one can reply with your ticket number.

            I suggest using yahoo or gmail for tickets, as some email providers insta-block replies from support.
            New R2 Community Discord Server: https://discord.gg/VFMzFDqKq5

            Received a random forum error? Refresh the page first, sometimes the error message is the error.

            Some inboxes are broken, including mine. Please don't send me private messages at this time.

            Rules of the Forum are found here.

            R2Games Ticket System for browser games: https://www.r2games.com/support

            Comment

            • #7
              I have the same problem Rigrmortis on Temple of Iblaze can someone help me get vip back

              Comment

              • #8
                Originally posted by Rigrmortis View Post
                I have the same problem Rigrmortis on Temple of Iblaze can someone help me get vip back
                File a ticket at http://tickets.r2games.com for assistance
                New R2 Community Discord Server: https://discord.gg/VFMzFDqKq5

                Received a random forum error? Refresh the page first, sometimes the error message is the error.

                Some inboxes are broken, including mine. Please don't send me private messages at this time.

                Rules of the Forum are found here.

                R2Games Ticket System for browser games: https://www.r2games.com/support

                Comment

                • #9
                  where can i get the transaction number?

                  Comment

                  • #10
                    Originally posted by masonhao View Post
                    where can i get the transaction number?
                    Scroll up a couple posts would have answered that for you.

                    For the transaction number, you can put in random numbers to get the ticket to go through.
                    New R2 Community Discord Server: https://discord.gg/VFMzFDqKq5

                    Received a random forum error? Refresh the page first, sometimes the error message is the error.

                    Some inboxes are broken, including mine. Please don't send me private messages at this time.

                    Rules of the Forum are found here.

                    R2Games Ticket System for browser games: https://www.r2games.com/support

                    Comment

                    • #11
                      I had a credit card that I maxed without paying attention to my VIP status. When I go to the site, there are no options to put in a different CC. When I go to the store to try it again it tells me "Please view your VIP status by visiting your account order history located in the My R2 section.".

                      How does one get to that to change payment method?
                      Please file a ticket at http://tickets.r2games.com/ for us to be able your account to be fixed as soon as possible.

                      Comment

                      Previous Next
                      Working...
                      X