a hacker enter in my account and him put a second password

[phoenixt]

i already sned a tiket , 3 days and nothing of answer of my ticket , i cant use my character because the hacker put a second password , i can get back the account password but not the second password , what i have do? , 3 days and not answewr of R2 of my ticket , why? , and what i have do to get back my character? i got 4 days of not play with my character

[Insanity]

Another person hacked or double posting on alts...... Wait for a reply or request the char lock changed.

[Haphaestus]

Hackers dont just enter peoples accounts, otherwise they would hack all the cashers not some noob like u who has a lvl 40 character. Stop giving people your password=problem solved.

[phoenixt]

insanity my ticket number is 454911 , pls do anything

[Insanity]

Can you please check and reply to the last ticket we sent?