Didnt receive crystal

[khaizsya]

hi gm....my id didnt receive crystal...
i dono why, at my mol point acount already take away that money...but in my crystal saga didnt receive...
pleast act fast gm....i need that crystal...

thank you

gm please resolve my problem...i need that crystal...till now i didnt get that crystal

gm please act fast.....tilll now i didnt get crystal....how long must i wait....

gm please act fast....im tired waiting again...i need crystal...

[ShadowGammaDraco]

Please file a ticket with your receipt, if have trouble with the ticket post the ticket # in pm or here for me

[khaizsya]

here the mol point transaction...


need fast the crystal...please act fast

[BrotherVT]

Did you file a ticket?

[ShadowGammaDraco]

send it in a ticket with the 18 digit order # from your order history section HERE, if already sent the ticket post the ticket # please, not the receipts here

[khaizsya]

by the way i didnt remember my ticket...where can i find my ticket no.

how can i find my ticket...coz this is my 1st time topup

how can i find the ticket....this is my 1st time topup

cnot open my yahoo.mail...coz that told me that yahoo have been problem

[BrotherVT]

You go to THIS LINK and fill out the appropriate sections.
In order to find your Order Transaction Number, you go HERE and go under "Order History".

[khaizsya]

gm i dono my yahho mail cnot open...coz that yahoo tol me that id have been deactivated some period time....how?

gm how...please help me....my yahoo mail have been blocked...i dono y...haizzz...i need that crystal...

gm i dono my yahoo mail cnot open...coz that yahoo told me that id have been deactivated some period time....how?

my prove i have been topup is here...but i didnt receive that crystal..

[BrotherVT]

khaizsya, relax and file another ticket. You get a Ticket Number at the end of submitting it and you can give it to me.

[khaizsya]

gm.i still did not get crystal
plzz act fast

[BrotherVT]

Please follow the directions I've provided to you above.

[khaizsya]

here the email i get from the r2 games... i dono which one


R2Games Transaction ID: 201308290802564100
R2Games Account Name: 11240783
Description: 1000 Crystal ( Bonus Items)
Amount: RM36.93
UltimatePay Order Number: 613-1000-003926
UltimatePay Transaction ID: {22d43f15-411c-42f5-990a-1d7f1e0d3ea8**
Service: R2Games by R2Games
Payment Method: MOLPoints

the ticket is #772364

[BrotherVT]

Thank you,

Now I'll require you to be patient and just wait a little while as I forward your ticket.

[Thorn83]

there is problem with UGC again too. I sent ticket. I have been refered to ultimate pay- waiting on them. anyway UGC can be fixed? it great system when working except the rip offness cos of exchange rate for us aussies, that part stinky. $40 pack today will be $47 -_- ... if I ever able to actually use my $70 off cards that is... better get it before this wk events gone cos I want my bonuses from this wk event