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open ticket support error

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  • open ticket support error

    i got problems in that my vip status was removed about 18 hours prior to it's end and now i have not had my new vip status activated. I cannot seem to be able to open a support ticket as a pop up box with error keeps appearing as i type into the message box what it is i need sorting.

    For some reason when i open a support ticket, the page goes to the normal dialect box page then once i select crystal saga the page changes to one with a wartune ad and much bigger selection boxes. It is here after selecting bloodshed hollow > character > then typing into the message box i receive error. This has been taking place for the last 20 hours

    Actions > > ACCOUNT - open in new tab > (states vip activated until mid december) > Support/support > > open support ticket > (new tab ) > open new ticket > vip questions > (this is the usual support ticket page) > SELECT - Crystal Saga - page switches to - - GAME **** CATAGORY **** SERVER **** CHARACTER **** - ACCOUNT - SUBJECT - type in here and the animated emoticon appears. type too fast or use too many words it throws up an error pop up box constantly

  • #2
    The new page is our new support contact ticket page.
    Anyways, I had no issues doing it just now. Are you still experiencing this issue?
    The King doesn't fall so easily boys