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character lock reset

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  • rougekidz
    started a topic character lock reset

    character lock reset

    anyone can help me on character lock ?

    how can i reset the character lock on my toon ?
    Last edited by Reverie; 08-09-2014, 09:34 PM. Reason: Posts merged.

  • Zerwrath
    replied
    in my mind i would imagine itd only take 1-3 hours maybe to reset a charcter lock after the information has been given not 4+ days. but anyway i was relieved to write in here and actualy have someone reply lol xD i enjoy this game alot and i had brought a new friend in and he likes it but i would like to help him more with my main

    Leave a comment:


  • Reverie
    replied
    Also, depending on who's handling your ticket, they could be from different timezones as well. It's likely their weekend started sooner than our's, which may have contributed to wonky reply times.

    Leave a comment:


  • Zerwrath
    replied
    it is 2 am here silly saturday for me

    Leave a comment:


  • Reverie
    replied
    It's Friday..?

    Leave a comment:


  • Zerwrath
    replied
    Atleast you gave me a reply. the person who opened my ticket tuesday gave me a reply wesnday and very early thursday and nothing since and its early sunday now. Feels likes this ones always off duty. literaly gave all the information she asked and now nothing for days. i just want to playy the game lol

    sorry * its early saturday now
    Last edited by Reverie; 09-13-2014, 01:00 AM. Reason: Posts merged.

    Leave a comment:


  • Reverie
    replied
    As we are entering the weekend, there's a good chance you may not receive a response until Monday. Some individuals assigned to tickets are off-duty on said days, so if your ticket has not been addressed by the end of Monday, you may post your ticket number back here and it will be forwarded.

    Leave a comment:


  • Zerwrath
    replied
    iv been waiting 4 days for my main to get reset and iv even sent someone the info and a proof of receipt and its been over 24 hours since the last reply can someone just help me

    Leave a comment:


  • Reverie
    replied
    I have forwarded your ticket, however keep in mind that as we're entering the weekend, the individual assigned to your ticket may be off-duty and you may not receive a response until Monday.

    Leave a comment:


  • STRONGHOLD2K14
    replied
    I sent the requirements needed, they didn't reply afterwards. case# 157829

    Leave a comment:


  • Reverie
    replied
    The team has been waiting for you to submit the information they requested. You must do so before they can move forward.

    Leave a comment:


  • Randy4340
    replied
    reset password charlock

    Originally posted by Reverie View Post
    I have forwarded your ticket.

    [Update]
    Please send the information the team is requesting in your ticket. There will also he a 24 hour timeframe between fixing your issue.
    how many days can i got a your reply of your team my massage i got my case #? please help me back my toon

    Leave a comment:


  • Reverie
    replied
    I have forwarded your ticket.

    [Update]
    Please send the information the team is requesting in your ticket. There will also he a 24 hour timeframe between fixing your issue.
    Last edited by Reverie; 08-19-2014, 08:00 AM.

    Leave a comment:


  • Randy4340
    replied
    Charlock how can reset my password?

    Anyone can help me what i doing this to how to reset my password?? this my case# 157829
    Last edited by Randy4340; 08-19-2014, 07:16 AM.

    Leave a comment:


  • Reverie
    replied
    It doesn't hurt to read:
    Originally posted by Reverie View Post
    You will need to request that your character lock be reset via ticket here: http://support.r2games.com/.

    Leave a comment:

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