y havent i got my first purches

[R2129019]

y havent i got my first purches 9.99 pack?

[Markiv11]

Is this your 1st time purchasing the crystal pack? If it is you have to wait for 12 hours before you receive your crystal because of the new fraud measures taken by r2 games. If you have already waited for 12 hours or this is not your 1st time purchase then file a ticket to r2 games at http://tickets.r2games.com/

[R2CS_Miel]

R2129019,

We apologize for the inconveniences. However, we are thoroughly investigating all orders for your own protection against fraud.

[Juggernatt91]

It keeps Declining my card.... WHY is this happening......

[spicycheez]

same here, i purchased a 4.99$ 500 crystals from ultimate gaming card but it did not reflect on my account online. My first transaction was a VIP yesterday, then today it failed. tthis is despite of the ultimate gaming card confirmation that they were able to pay the transaction with it. please respond to dis, i've already sent an email to
billing@r2games.com.

Hoping for a fast response

[spicycheez]

Thank You GM Erwin for the fast response! more power to you and the guys at the admin!