Buying Crystal via MOLpoints but did not receive it!! pls help!!

[hyperzx85]

Please help me i didnot receive my crystal after made payment via mol points
I already sent tickets but no reply so far..
#346554

Hopefully moderator can help me to get my crystal

[visualkei2]

If its your first time recharging you have to wait 12 - 48 hours to receive your crystals.