Help me with my crystals please

[Mirs16]

Have a problem about my crystal I purchased crystal just this day but the crystal doesn`t appear in my Char in Crystal Saga
Please help me I really need my crystal right now in the new server of Crystal Saga S67
Any Admin or Mod that can help me? please

HERE IS MY TICKET NUMBER: 37349

[puppetbomber]

Was it your first crystal purchase? If so, it may take up to 24 hours to fully process before you receive your goodies. If not, a mod will get around to checking up on it for you.

[Mirs16]

Here is my other ticket number
37349
37560
37561

[Mirs16]

I still dont have my crystals please process it already