payment problem

[Umdada]

I'm getting this message at payment process
"We're sorry, but the merchant does not accept multiple payments against the same order.

Please restart your order.
"

what does it mean ?

[SirGahalant]

It happened to me once. i filed a ticket and they said a payment is already in process i have to cancel it first then make a new one. since i didn't know how to do that i filed another ticket asking them to do it for me. i suggest you do the same.