R2 not responding to ticket

[GeoStig]

Well since r2 hasn't responded to my ticket in days i guess ill post what i said in the ticket here................



This is getting annoying my frag's been failing for days now at +4 and +5 and the enhancing % is over 70%. That is logically impossible for something to have 70%+ and have more failures than success. You ban ppl who try to cheat to make the game easier but u guys are doing the same thing except ur just making it harder. Please something with 30% chance of failure cannot be failing so many times when something with 30% success rate does not have more success that failure, its like its built for u to fail. Its gets really annoying especially when u can barely get and dc in dungeons, something needs to be adjusted and no i wont post on forums for more support from the "game community" cause we all know that gets us no where like vault expansion, pack expansion, sengolia etc. which u have got so many supports from players.

[JessieAileen]

The bad thing with this is it has a 70% chance of success for EACH try. Instead of a 70% chance overall. With a 70% chance of success you expect to be successful 7 out of 10 attempts, and to have it fail 3 out of those 7 attempts. Sadly, that is NOT how R2 has made their system. The chance of fail is really higher than the 30% that it claims. And yet there has never been any explanation of how their system works. Except that your 70% resets after each attempt. With it resetting you are not really getting a 70% chance of upgrade.
Take the Heart of Eden. It has an 80% chance to synth when you make it. Yet I failed to make it 3 times. In reality that does not make sense. With an 80% success rate, that means my chance of fail should have been 2 tries out of ten... but I failed 3 times. So that really made the success rate 70%. If I failed another time it would have been 60% and so on and so on.
Honestly, I think that R2 really has no idea what % mean. Do not put a % chance of success unless it can be backed up...
With the Frag enchantment, the success rate is NOT 70%. It is not even close to 70%. Not when people have used over 200 Dragon Crystals and not had a single success. That is 50 tries failed. If we go by the 70% is 7 successes out of 10, and you have failed 50 times, that takes your success rate to below 1%...
So yeah, I do believe that R2 needs to take a look at their % success system. I personally would not mind if they fixed it, and the % numbers dropped. I would take an ACCURATE 30% success rate, over a horribly inaccurate 70% rate any day.