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Cant access my character on server

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  • Cant access my character on server

    I can't access my character on server [S183] Pilgram's Tavern, it shows that it's the last server I played on however when I click 'play now' it makes me create a new character. My character still exist but for some reason I can't access her, has anyone else had this happen to them? This is the second time this has happen to me and the last time I made a ticket, the support team couldn't/didn't do anything. Please help, I don't want to lose another character.
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