Hi.
I activated event “Treasureâ€, I recharge and spend 1000 and 5000 diamonds on event, I got rewards only for the first and second day… my servers merge and I lost this event, I lost my chance on rewards for 3, 4 and 5 days (I lost items and diamonds).
I wrote to support in this case and what ? I received a reply that nothing could be done in this case... simply just does not get any compensation...
I ask, I recharge and spend diamonds and not my fault (server merge) only the lost diamonds... I think there are some logs in the game for what I spend diamonds, I think it is easy to check ?
Now I wonder whether it makes sense to play on in this game...
Androm3da.s153, s153(Zephyr's Rage)
I activated event “Treasureâ€, I recharge and spend 1000 and 5000 diamonds on event, I got rewards only for the first and second day… my servers merge and I lost this event, I lost my chance on rewards for 3, 4 and 5 days (I lost items and diamonds).
I wrote to support in this case and what ? I received a reply that nothing could be done in this case... simply just does not get any compensation...
I ask, I recharge and spend diamonds and not my fault (server merge) only the lost diamonds... I think there are some logs in the game for what I spend diamonds, I think it is easy to check ?
Now I wonder whether it makes sense to play on in this game...
Androm3da.s153, s153(Zephyr's Rage)