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  • #1

    Missing diamonds

    Hello ,

    I am pretty angry because I´ve just seen my diamonds disappearing without any reason . I had 8028 before reset , I used 200 ( side quests and 1 pool) and I had 7828 . Suddendly I saw missing 500 WITHOUT ME USING ANY , I wrote a ticket asking what´s happen ...and UNDER MY EYES I saw another 3000 flying away.I have not used any of those diamonds. CAN I KNOW WHAT IS HAPPENING HERE? of course nobody have my acces data , I did not bought any item , I dont have any item in my backpack I could buy, I was not having any reason to spend this diamonds.
    As you put `" the precious" in your hot events , it is supposing that the bonus get used HOW AND WHEN I WISH , right?
    I AM ANGRY
    I am expecting a fast answer from the support , till then you can say good bye to my money here.
    thanks
    Last edited by CafeAuLait; 12-24-2014, 12:37 PM. Reason: language
    Tags: None
  • #2
    Can I get the ticket number to relay it forward to a GM?




    It's the first hour, of the first day
    It's hard without you, I cannot lie
    You were everything, and could have been
    It's the first summer, of the first year
    Today only rain, knocks on my window
    And it reminds me, how much I loved you.

    I fail to emerge
    It's a universe, that wants me to get off
    Fear catches me, and I start calling you.

    It's the first night, when I feel cold
    Your arms can no longer warm me
    A cold soul, I cannot love.

    Comment

    • #3
      where can i find those numbers? are 2 tickets but i forget to save them . thanks

      Your case # is 239584, this is the second one .
      Last edited by Casidhe; 12-20-2014, 01:21 PM.

      Comment

      • #4
        Check your e-mail.




        It's the first hour, of the first day
        It's hard without you, I cannot lie
        You were everything, and could have been
        It's the first summer, of the first year
        Today only rain, knocks on my window
        And it reminds me, how much I loved you.

        I fail to emerge
        It's a universe, that wants me to get off
        Fear catches me, and I start calling you.

        It's the first night, when I feel cold
        Your arms can no longer warm me
        A cold soul, I cannot love.

        Comment

        • #5
          not any mail from support till now , not even the automatic one .

          Comment

          • #6
            Have patience please, it will be solved.




            It's the first hour, of the first day
            It's hard without you, I cannot lie
            You were everything, and could have been
            It's the first summer, of the first year
            Today only rain, knocks on my window
            And it reminds me, how much I loved you.

            I fail to emerge
            It's a universe, that wants me to get off
            Fear catches me, and I start calling you.

            It's the first night, when I feel cold
            Your arms can no longer warm me
            A cold soul, I cannot love.

            Comment

            • #7
              Hi, I removed some of your post as you can post ticket information in the forums. You must follow up with the ticket, I suggest you not threaten any legal action and the help stops immediately and your account could be suspended.

              You really need to read the Terms of Service.
              File a ticket
              for payment issues
              For issues with DragonPals send email to:

              R2 Game Rules click
              Interested in becoming a forum mod, click

              Comment

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