Recharge

[R247511045]

Hello i have a complaint about the recharge function.
Today i recharged for 500 diamonds on Leage of Angels but it taxed my debit card twice for 1000 diamonds and gave me only 500 diamonds.
Why is this happening and why don't i atleast recieve my other 500 diamonds? And is there a way to tax my card only once.
When will the phone call function be available for Bulgaria?

[CafeAuLait]

Hi, for your protection I'm removing your screenshot but you need to file a ticket to billing with all the information.