Positions 1 and 2 can not follow the team tournament

[DonieFadli]

I would like to ask why our server can not enter the event Cross Server team tournament . team when I entered in order to two.
Nick: HoneyGirl
Server 236 Silverwood

[DonieFadli]

no one can answer?

[demonsgate]

same here on S229 I think its bugged what else is new