bug with hot events

[Gurothos]

i sended a ticket again as erica help
name krele
server s2 sylvia copse

I'll need the Ticket number please.

[Eleanory]

Dear Moderators', good day to you. You are very helpful to me compared to ticket system......
Do we get to know in advance what and when will our compensation be for players who reported?
I hope it is before Crazy Halloween event ends as I need to get C.P.

"Tell me that IT IS NOT GOING TO BE LONG TO BE COMPENSATED, for this thing"
... Bad things, good .. well not much of good for this game (R2) ...
"Self Know h Best"

[R245137061]

Case #: 443129.
krele
sylvia copse

[Gurothos]

Case #: 443129.
krele
sylvia copse

Reported~~~~

[R245137061]

will you help us before event ends?

[R239896805]

so what will be now ... the event is ending im w8ting for a big compensation here

[R239896805]

what screenshots do u need rly????? its the hole ******* server of s2 that can't claim anything and u need screenshots?

[R239896805]

name :asa1990
server:s2
reply from a ticket i send: Thank you for contacting with your concern. We’ve checked the record but can not find any consumption record of Blessed Stone or Soulstone from 31st October to 3rd November.

Please understand that we have to handle compensation strictly base on current record.

-The R2Games Team

Best regards,
The R2Games Team

no record of consuming bless stones and soulstones rly?? rly?? rly?? are uf ******* kidding me fix your ******* programs then

[Rubedo]

COME ON !!

ISSUE:
Into THIRD day of OUR LOCKED "CRAZY HALLOWEEN IV" for THREE CONSECUTIVE DAYS and you are compensating "ROCKET SHARDS" ? Is your money we donated to you not enough
and now you are throwing more and more EVENTS in, precious as well? It is better to throw away halloween ... than to SIT ASIDE as spectator
an eyesore (SEE-ing with no candles to collect).

' Customers will lose OUT if you keep hanging on to your lame compensation such as 3 days lockdown of the candles for our server, soon population will keep decreasing at
a FAST RATE'

"Compensate us 100 evil candies" From my perspective of your customer service, its a TOTAL SHAME..

I have forwarded this forum post.

[R245137061]

i got answer from FRED that you see a issue with a game and CH IV and as you now event ends today and proper compensation should be today at least 50 or 100 evil candy as erica said.
i hope you will read this and help us,
krele
sylvia copse S2

[Eleanory]

Moderator moderator,
"CAN i eat my Evil Candi-ES yet? No response 2 hours before event ends, i shall eat. eat eat eat
I know you must be thinking of a proper and decent compensation to us. Please respond to us so that we can stop wandering when when when when when*
While waiting for your decision, let us proportion a good ratio on current candies we are having so as "NOT GO TO A WASTE" while waiting..
If you really compensate evil candies after event ends, highly recommend X X X X X X .

Issue 2:
Take a look at picture below, other than spending diamonds in hot events tab such as Omnipotence, all events related to spending diamonds such as below, am 100%
sure it is not counted for me.

IGN: Erica (R2 games)
Server: S2 - Sylvia Copse's

Question: Is it safe to assume recharging will get us the sub-rewards too? Example: Recharge 500 diamonds, in return for melted candles and gem enhancement? Nope..
Curious to know how will you regain customers trust

*** Nevermind the questions.. inform us whether will the compensation be 'before' event ends or 'after', thank you very much for your attention.

[Eleanory]

LESS THAN AN HOUR TO END OF HALLOWEEN before coming to 6 November 2015! .. come on, will the compensation be "BEFORE" or "AFTER"?
I go consume NOW if you don't plan to reward us, don't let us REGRET which you compensate evil candies after the event without extending the time period of this halloween
to exchange items!

RESPONSE PLEASE!

[AkatsukiKojouSuu]

Spends diamonds hot events dont working. -.-

[Eleanory]

Good day Moderators, could you please update your status to everyone who reported their matters here? How is your progress?
No progress, no response, this particular Server for 2-Sylvia Copse's is really going to break down soon since almost 3 / 4 of hot events doesn't works, counts and others inclusive
of spending diamonds.. root of happenings came from Crazy Halloween. STATUS?

[Gurothos]

The compensations are decided by the devs, not us.
We can only report stuff and wait for an answer wether it will be fixed, or if it was reported.
Once the devs know about the issue, we can just keep asking about how the problem goes, nothing else.
And no, no news/info's, and seeing the event ended, no compensation either.