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  • #1

    Merge bug

    you didn't noticed us about the merge. in starry dream event I had over 1500 lucky points that I bought to rank and now it's only 20 of them left, I need my lucky points back, I wasted tons of diamonds on them. a lot of ppl are angry here cause of the ranks in the events... you wasted all our attempts for nothing, and not going to give us them back?????? we need a lot of compensations. I think a lot of ppl will agree with me on this... u managed to put only beach ranks and quiz ranks in it, but the point is I didn't collected them on old server and now it's uncollectable here!!!
    Click image for larger version Name: starry dream.jpg Views: 1 Size: 460.8 KB ID: 1779137
    Click image for larger version Name: beach.jpg Views: 1 Size: 401.0 KB ID: 1779138

    IGN SODIK
    SERVER: old (S173); new (ua60)
    Tags: None
  • #2
    I lost 30k points in House of Cards and 180 Card Lotto Vouchers that were already in House of Cards. I was Going for 40k points in House of Cards tomorrow and now I can`t get my 3rd Joker(L) and my Joker(S).

    IGN: Infine
    Server: old(S173) new(ua60)
    Last edited by InfineBles; 12-15-2015, 09:20 AM.

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    • #3
      so what am I supposed to do with all my flashy cards you took away the exchange event and now I wasted all my cards and cannot trade these for the vouchers and gems?

      Click image for larger version Name: hello.jpg Views: 1 Size: 320.2 KB ID: 1722187
      Last edited by CrystalChan30; 12-15-2015, 12:05 PM.

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      • #4
        As sad as it is, all resets will not get compensated, as it happened in past . But try send ticket and provide proofs, explain situation and maybe something can happen
        Antifreeze
        Citizen of s210 Fiery Citadel-ua83-ub43

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        • #5
          I expect them to at least restore the hot events for HOC since HOC is still running...

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          • #6
            Will report this, but for Starry dream and HoC problem, I guess after merge they do reset somehow, not sure.
            As soon as I get an answer, will reply back here.




            It's the first hour, of the first day
            It's hard without you, I cannot lie
            You were everything, and could have been
            It's the first summer, of the first year
            Today only rain, knocks on my window
            And it reminds me, how much I loved you.

            I fail to emerge
            It's a universe, that wants me to get off
            Fear catches me, and I start calling you.

            It's the first night, when I feel cold
            Your arms can no longer warm me
            A cold soul, I cannot love.

            Comment

            • #7
              Originally posted by Gurothos View Post
              Will report this, but for Starry dream and HoC problem, I guess after merge they do reset somehow, not sure.
              As soon as I get an answer, will reply back here.
              thanks hope they at least restore HOC events so I can swap some cards I spent 80k on this one and now its all messed up

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              • #8
                I do remember this happening the same with other servers that got merged, however I'm not sure if they did receive compensation or not.
                I reported the issue, and most likely tomorrow will it get fixed ( in a few hours better said, when devs will work ).




                It's the first hour, of the first day
                It's hard without you, I cannot lie
                You were everything, and could have been
                It's the first summer, of the first year
                Today only rain, knocks on my window
                And it reminds me, how much I loved you.

                I fail to emerge
                It's a universe, that wants me to get off
                Fear catches me, and I start calling you.

                It's the first night, when I feel cold
                Your arms can no longer warm me
                A cold soul, I cannot love.

                Comment

                • #9
                  Originally posted by Gurothos View Post
                  I do remember this happening the same with other servers that got merged, however I'm not sure if they did receive compensation or not.
                  I reported the issue, and most likely tomorrow will it get fixed ( in a few hours better said, when devs will work ).
                  well server reset and no HOC events still =( what a waste of flashy cards

                  also Alchemy is broken and cant go to common area in homestead

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                  • #10
                    heard anything GM?

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                    • #11
                      I also suggest you guys to save your screenshots at hand and file a ticket to support since we should be treating every case separately

                      Happy Chinese New Year!

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