recharge option not working, Why?

[R299929125]

this is a copy of what pop up my screen

Error
Your purchase failed to complete successfully. Please contact our billing support team for assistance at Yahoo Billing.
Please provide this ID: Y5ZRLRK8eGffI8GVQFGHpZFtx5qedRtpXQxICxRnch5s1 while contacting the support team so we can serve you better

[caliche15]

that is, you. the original id. I fault for that. your id.It should be a short name. I have that. it is easy to remember. I read it and do not think so.
logical left in shock. as they say in my country

[Rubedo]

it may be the provider you used to recharge. Try a different one.