Bug Accursed Totem Garnet, Twice!!!

[R2138056125]

Dear Mentor,

I win Accursed Totem Garnet Twice, when i open it, i cant find at all... It happened Twice... Please Check it...

My Character Name is Dominique, Server S-262 Dragons Lair

Thanks for your attention

[Rubedo]

Did you unlock totem feature?

[R2138056125]

How do i unlock totem feature?

[Rubedo]

level 60 for totems

[R2138056125]

I am level 77

[Rubedo]

double check your totems in the totem icon. All totem chests opened goes to totem