Divine war problem s291

[vamp4]

Hello, i just want to get some help here, im currently playing in the divine war, but all my kills, prestige i get(shown up in left top corner), but non of that is reg.in the reward panel, so im unranked, dont get any rewards etc. please help me on this issue!

[vamp4]

ign: Player : Ripper , server s291 Realm of Gardens

[Rubedo]

You will need to file a ticket. provide screenshots

[vamp4]

ok, done so, but no reply so far