Inscriptions missing

[LoRDoFHeIl]

Hello,
I lost my inscriptions yesterday. They were literally wiped by your tech department or whatever. I had about 5 16s and 4 14s on my heroes. And 6 10s i got from last ss tycoon. I'm gonna put screenshot with the inscriptions which you gave me in return. Those are a lot less than i had. Please, help!

IGN: LoRDoFHeIl
Server:ua47
Platform:R2games

http://imgur.com/h2IyDmb

http://imgur.com/U84MUDG

[Rubedo]

stay patient and wait for a response from your ticket.

[LoRDoFHeIl]

Any Idea how much time will take this Becose send 2 ticket's