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Whom do I report to, here or tickets?

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  • Whom do I report to, here or tickets?

    Hello forum moderators and peeps,

    This problem, SEC_ERROR_EXPIRED_CERTIFICATE , do you notice?

    Save the long chat, brief me 'what to do' freaks me out :'(

    If tickets, please ask your developers look at it immediately!

  • #2
    Originally posted by Eleanory View Post
    Hello forum moderators and peeps,

    This problem, SEC_ERROR_EXPIRED_CERTIFICATE , do you notice?

    Save the long chat, brief me 'what to do' freaks me out :'(

    If tickets, please ask your developers look at it immediately!
    Maybe submit a ticket and have a moderator forward it later? :?
    Just a friendly player trying to help. I'm not a moderator .

    Comment


    • #3
      Maybe submit a ticket and have a moderator forward it later? :?

      I'm just an user who wants to help other users. I'm in no way a moderator or a R2 employee, I just really like helping out.
      I'm always up to talk, so a friend request and a message is always welcomed.

      -

      *Level 80, S281*

      DrawingHood

      *Level 76, S295*

      Aphrodite
      Loved your help, thank you Aphrodite! Hope they get to me soon =)

      Comment


      • #4
        Are you using R2 client?

        Comment


        • #5
          Are you using R2 client?
          No. Should I, should i not?

          Comment


          • #6
            Well, try different browser first. And please check that your flash player is up to date.

            Comment


            • #7
              Well, try different browser first. And please check that your flash player is up to date.
              I know different browsers plugins version varies. Thus, all i checked are updated.. Opened mozilla firefox, internet explorer, google chrome and microsoft edge.. all encountered the same problem of the above error, only at the time after our email and password entered (in progress of getting into the game).
              Here as follows:

              Click image for larger version

Name:	Firefox Adobe Flash Player latest v 23 0 0 162.png
Views:	1
Size:	28.7 KB
ID:	1727266
              Click image for larger version

Name:	IE Flash Player 23 0 0 162 latest.png
Views:	1
Size:	41.5 KB
ID:	1727267
              Click image for larger version

Name:	Google Chrome update CHECKED latest.png
Views:	1
Size:	32.5 KB
ID:	1727268
              Click image for larger version

Name:	Windows 10 Microsoft Edge cert expired.png
Views:	1
Size:	31.8 KB
ID:	1727269

              I did some readings Please renew r2 games certificate , not expensive, right?
              * If indeed the case, please contact your developers, thank you very much.
              Hope to hear from you soon!

              Comment


              • #8
                Our certificate is up to date. At least mine.
                You need to contact support through ticket.
                http://www.r2games.com/support/?ac=ticket&ticket_type=7
                or check your mail inbox for answer if you submitted one already.

                Comment


                • #9
                  Alkaris

                  Our certificate is up to date. At least mine.
                  You need to contact support through ticket.
                  http://www.r2games.com/support/?ac=ticket&ticket_type=7
                  or check your mail inbox for answer if you submitted one already.
                  Thank you. They are taking care of me at the moment.

                  Comment

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