New urgent bug

[trendyjob7]

Hi, Alkaris.
Thanks for you last help.

Following is a new bug (at least my thought).
Please look at the pic attached.


::: I can't get [the event rewards] even if I recharge today and reach [personal lucky tree lvl 2]. :::


Thanks, have a good day.

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Platform: R2Games / Server: S318 (Oceanic) / IGN: Gangster / Date: 2016-10-20

[Alkaris]

Issue is reported.