Login issues [Mod Note: This was reported to the devs already!]

[R226630746]

Can't get into game, get the following error: The webpage at http://games.gtarcade.com/api/common...fbf41352662ad1 might be temporarily down or it may have moved permanently to a new web address.

[NightmareS92]

I can access to UC6 server, for the last hour, old server was S92 ; I have 995 points in tree christmas and have the resources for to get the golden amulet and don't want to lost that chance.

Say you can't access "Firefox no pudo encontrar el servidor en games.gtarcade.com. "

[heidimcgrew1972]

s326 Murky mountains is down also, says same error message everyone else is getting

[CelandraC]

Cant log into game via client or server

this is the message i get when trying to log in with client:

Fatal error: Uncaught exception 'RedisException' with message 'Redis server went away' in /data/dazongshi/web/kernel/modules/UserRegister.class.php:383 Stack trace:
#0 /data/dazongshi/web/kernel/modules/UserRegister.class.php(383): Redis->sismember('common_key:ip_b...', '92.220.232.72') #1
/data/dazongshi/web/kernel/modules/UserRegister.class.php(392): UserRegister->ipBand() #2 /data/dazongshi/web/main/passport.php(234):
UserRegister->login() #3 /data/dazongshi/web/main/passport.php(65): Passport->loginAction() #4 /data/dazongshi/web/main/passport.php(24):
Passport->dispatch() #5 /data/dazongshi/web/main/passport.php(1134): Passport->__construct() #6 {main** thrown in /data/dazongshi/web/kernel/modules/UserRegister.class.php on line 383

comes again and again if i try to log in

[CelandraC]

this is the message i get when trying to log on via browser:

Fatal error: Uncaught exception 'RedisException' with message 'Redis server went away' in
/data/dazongshi/web/kernel/modules/UserRegister.class.php:383 Stack trace: #0 /data/dazongshi/web/kernel/modules/UserRegister.class.php(383):
Redis->sismember('common_key:ip_b...', '92.220.232.72') #1 /data/dazongshi/web/kernel/modules/UserRegister.class.php(392): UserRegister->ipBand()
#2 /data/dazongshi/web/main/passport.php(234): UserRegister->login() #3 /data/dazongshi/web/main/passport.php(65): Passport->loginAction() #4 /data/dazongshi/web/main/passport.php(24):
Passport->dispatch() #5 /data/dazongshi/web/main/passport.php(1134): Passport->__construct() #6 {main** thrown in /data/dazongshi/web/kernel/modules/UserRegister.class.php on line 383

[R281691261]

Server not found

Firefox can’t find the server at games.gtarcade.com.

Check the address for typing errors such as ww.example.com instead of www.example.com
If you are unable to load any pages, check your computer’s network connection.
If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

[badman237]

Yea Gtarcade is off

[caseysgirl]

Fatal error: Uncaught exception 'RedisException' with message 'Redis server went away' in /data/dazongshi/web/kernel/modules/UserRegister.class.php:383 Stack trace: #0 /data/dazongshi/web/kernel/modules/UserRegister.class.php(383): Redis->sismember('common_key:ip_b...', '66.87.72.245') #1 /data/dazongshi/web/kernel/modules/UserRegister.class.php(392): UserRegister->ipBand() #2 /data/dazongshi/web/main/passport.php(234): UserRegister->login() #3 /data/dazongshi/web/main/passport.php(65): Passport->loginAction() #4 /data/dazongshi/web/main/passport.php(24): Passport->dispatch() #5 /data/dazongshi/web/main/passport.php(1134): Passport->__construct() #6 {main** thrown in /data/dazongshi/web/kernel/modules/UserRegister.class.php on line 383



I'm getting the same message on S229..

[badman237]

Server is down at the moment !!

[caseysgirl]

[ATTACH=CONFIG]170541[/ATTACH]


s229

[RandyAB_29456]

504 Gateway Time-out

The gateway did not receive a timely response from the upstream server or application. Sorry for the inconvenience.
Please report this message and include the following information to us.
Thank you very much!

URL: http://ua78-loa.r2games.com/passport...faa7cd5836ea85
Server: 63-159-217-89
Date: 2016/12/29 15:52:48

[RandyAB_29456]

504 Gateway Time-out

The gateway did not receive a timely response from the upstream server or application. Sorry for the inconvenience.
Please report this message and include the following information to us.
Thank you very much!

URL: http://ua78-loa.r2games.com/passport...faa7cd5836ea85
Server: 63-159-217-89
Date: 2016/12/29 15:52:48

[R247886301]

I cant log in to the game
server: ud1
ign: PokPok

Fatal error: Uncaught exception 'RedisException' with message 'Redis server went away' in /data/dazongshi/web/kernel/modules/UserRegister.class.php:383 Stack trace: #0
/data/dazongshi/web/kernel/modules/UserRegister.class.php(383): Redis->sismember('common_key:ip_b...', '49.149.192.76') #1 /data/dazongshi/web/kernel/modules/UserRegister.class.php(392): UserRegister-
ipBand() #2 /data/dazongshi/web/main/passport.php(234): UserRegister->login() #3 /data/dazongshi/web/main/passport.php(65): Passport->loginAction() #4 /data/dazongshi/web/main/passport.php(24):
Passport->dispatch() #5 /data/dazongshi/web/main/passport.php(1134): Passport->__construct() #6 {main** thrown in /data/dazongshi/web/kernel/modules/UserRegister.class.php on line 383

[MemoryLane]

I'll drop a reply in this thread as well.

The devs were made aware of the issue with the servers as soon as the issue began. They are currently working on fixing the issue. Hopefully it won't be too much longer. Thank you all for your patience.

[officepius]

For server S66 Boreal Woods. I cant login. When trying to log, I get the following message:
"Fatal error: Uncaught exception 'RedisException' with message 'Redis server went away' in /data/dazongshi/web/kernel/modules/UserRegister.class.php:383 Stack trace: #0 /data/dazongshi/web/kernel/modules/UserRegister.class.php(383): Redis->sismember('common_key:ip_b...', '89.121.188.136') #1 /data/dazongshi/web/kernel/modules/UserRegister.class.php(392): UserRegister->ipBand() #2 /data/dazongshi/web/main/passport.php(234): UserRegister->login() #3 /data/dazongshi/web/main/passport.php(65): Passport->loginAction() #4 /data/dazongshi/web/main/passport.php(24): Passport->dispatch() #5 /data/dazongshi/web/main/passport.php(1134): Passport->__construct() #6 {main** thrown in /data/dazongshi/web/kernel/modules/UserRegister.class.php on line 383"