Tree event bug

[podarandreea22]

I can't collect the reward from tree

[podarandreea22]

Andreea
S331
R2Games

[Sidhe]

Thank you for the SS provided over the issue. Could you please post your IGN/character and server information so that the issue can be reported? In addition, as event ends today, you can also contact support here http://www.r2games.com/support/?ac=ticket&ticket_type=7 for the missing rewards.

[R2113429481]

i cant collect too