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Unable to Collect GC2017 rewards on S355 Island of Fire

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  • Unable to Collect GC2017 rewards on S355 Island of Fire

    I repeatedly get "Database error" messages
    I continue to get "Database error" message

  • #2
    Yes here same thing. I'm GrimReaper from S355 Island Of Fire and Me also I cant collect nothing.

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    • #3
      Agreed, this is happening to all players on S355 the error prevents all players from collecting rewards for the Gamescom event

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      • #4
        Hello. Issue has been reported, thank you for signaling it.
        REQUIRED INFO: Don't forget to provide your IGN, server name & number and screenshots for the issues & problems experienced. Recharge issues will require your transaction ID. Screenshots provided must be uncropped and timestamped.

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        • #5
          Yes , but are the devs going to do anything about it ?

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          • #6
            Hello. Issue has been reported and it is checked and tried to be fixed. An update will be posted here when it will be forwarded to me. Thank you in advance for being patient that to happen.

            Which ... has just happened , the update handed in to me says issue has been fixed, the rewards can be collected. Please check it and let me know if it works for you all now.
            Last edited by Sidhe; 08-23-2017, 03:43 AM.
            REQUIRED INFO: Don't forget to provide your IGN, server name & number and screenshots for the issues & problems experienced. Recharge issues will require your transaction ID. Screenshots provided must be uncropped and timestamped.

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            • #7
              I guess that no one was going to update you Sidhe, but yes, that fixed the issue.

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              • #8
                Thank you ) tamara_lynns.
                REQUIRED INFO: Don't forget to provide your IGN, server name & number and screenshots for the issues & problems experienced. Recharge issues will require your transaction ID. Screenshots provided must be uncropped and timestamped.

                Comment

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