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  • Stuck at loading. AGAIN!

    Can't load the game. Stuck at loading 100%. Everything was working fine at reset. Tried to play again now and it won't load. Tried with firefox, chrome and R2Client. Also tried clearing cache and cookies on all those. Still not loading. Tried to load a random server and it loads just fine.

    IGN: salz
    Server: UB17(S115)
    Stuck at loading Random server loaded and ready to play
    salz
    Guild : Razor
    UB17( S115 Hope Abandoned )

  • #2
    Hello salz. Issue has been reported and it's checked and worked on to be fixed. It seems it's affecting all servers in the merge cluster. Thank you for signaling it. I'm coming with an update when problem is solved. Thank you.
    REQUIRED INFO: Don't forget to provide your IGN, server name & number and screenshots for the issues & problems experienced. Recharge issues will require your transaction ID. Screenshots provided must be uncropped and timestamped.

    Comment


    • #3
      Thanks for the update. Appreciate the quick response.
      salz
      Guild : Razor
      UB17( S115 Hope Abandoned )

      Comment


      • #4
        Hello. Update forwarded says issue is fixed and all servers work normally. I'd be highly appreciating if any of you can come with a confirmation of it working, thank you in advance for that . I'd also want to know if dailies and quests are loading and resetting fine, as they are supposed to.
        Last edited by Sidhe; 10-25-2017, 08:47 AM.
        REQUIRED INFO: Don't forget to provide your IGN, server name & number and screenshots for the issues & problems experienced. Recharge issues will require your transaction ID. Screenshots provided must be uncropped and timestamped.

        Comment


        • #5
          Game loading fine now. I had already finished dailies earlier, so can't say about that. Will come back here after reset if it is missing
          salz
          Guild : Razor
          UB17( S115 Hope Abandoned )

          Comment


          • #6
            Hi there, thanks for confirming server loading. I am sure you'll come again after reset , can't wait for that to happen.
            REQUIRED INFO: Don't forget to provide your IGN, server name & number and screenshots for the issues & problems experienced. Recharge issues will require your transaction ID. Screenshots provided must be uncropped and timestamped.

            Comment


            • #7
              Stuck at loading again... . Hope it'll be fixed soon (within 1 hour if possible). Need to be online at reset to finish AE.
              salz
              Guild : Razor
              UB17( S115 Hope Abandoned )

              Comment


              • #8
                Good morning salz. Issue has been reported, again.
                REQUIRED INFO: Don't forget to provide your IGN, server name & number and screenshots for the issues & problems experienced. Recharge issues will require your transaction ID. Screenshots provided must be uncropped and timestamped.

                Comment


                • #9
                  stock loading again in our server ? ang why no compensation for that inconvenienced

                  Comment


                  • #10
                    Do you also experience same problem miaka? Could you please post your IGN, server number(in the cluster) and a screenshot for the issue you're facing? Are there any other players on your servers having the same problem? For a compensation to be applied for the whole server there's needed more players to come with the info requested. Thank you in advance for all the info you can provide.
                    Last edited by Sidhe; 10-25-2017, 11:56 PM.
                    REQUIRED INFO: Don't forget to provide your IGN, server name & number and screenshots for the issues & problems experienced. Recharge issues will require your transaction ID. Screenshots provided must be uncropped and timestamped.

                    Comment


                    • #11
                      yes we both server ub17

                      Comment


                      • #12
                        Originally posted by miaka18 View Post
                        yes we both server ub17
                        I need you to post your IGN/character and server number (like in what server in the ub17 cluster). And a screenshot of the problem you're facing would also be of great help miaka, thank you in advance.
                        REQUIRED INFO: Don't forget to provide your IGN, server name & number and screenshots for the issues & problems experienced. Recharge issues will require your transaction ID. Screenshots provided must be uncropped and timestamped.

                        Comment


                        • #13
                          dear Sidhe,
                          we got stuck again... cant log-in...
                          identically with yesterday...

                          IGN.AIRA
                          Server Deathshadelair S90 aka UB17...

                          Comment


                          • #14
                            Hello LilaLatifah. Issue with login should have been fixed already and servers should work fine now. If any could confirm it as being so, it'd be highly appreciated, thank you in advance.
                            REQUIRED INFO: Don't forget to provide your IGN, server name & number and screenshots for the issues & problems experienced. Recharge issues will require your transaction ID. Screenshots provided must be uncropped and timestamped.

                            Comment


                            • #15
                              Loading is fixed. But loop quests are missing.
                              salz
                              Guild : Razor
                              UB17( S115 Hope Abandoned )

                              Comment

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