can't recharge

[Nyvette]

Nyvette
S-168
I have tried recharging many times. All that happens is it fails & I get a phone call from my bank's fraud division to say a transaction has been rejected. Then I have to call the bank (at least a half hr every time) iron it out & can start the whole failed process again.

[Alkaris]

If you use Xsolla options for recharge you need to contact Xsolla support as described in this article
http://www.r2games.com/support/?ac=issue&id=89

If you dont use Xsolla options, then you need to contact support of R2Games with this link
http://www.r2games.com/support/?ac=ticket&for=vip as all billing related issues are resolved through them.

[Nyvette]

Ok. did it through Paypal.