Can't claim Volatile wager prizes

[EnigmaSaggi]

Can't claim Volatile wager prizes , I have claimed 2 but cannot claim the 3-rd. Need help, thank's.

[Sidhe]

Good morning. Please post your data, too. Screenshots should be uncropped and with the server and timestamp visible. Also, I would suggest you to submit a ticket to support giving there all the requested details, a detailed description of the issue and attach the needed screenshot as evidence. Here is the link to follow: https://www.r2games.com/support/?ac=...&ticket_type=7 . Thank you.

EDIT: I have collected your data from your previous posts, hehehe. Issue is reported but please, also, submit a ticket to support.

[EnigmaSaggi]

Hi and thank You Sidhe . Can't submit Tiket because system canot find char data.

[Sidhe]

Good morning Saggi. I will forward the issue and come back with a reply when it is given to me. Thank you.

[EnigmaSaggi]

Sidhe Thank You.