missing diamonds

[(ALPHA)]

couple days ago i logged in only to found out all my días are missing. can you please fix this?
thank you in advance

server S182 Snakemoor Fen
IGN: WXYZ

[MemoryLane]

Hi, were you away from the game for a while? League of Angels periodically does a diamond sealing for accounts that have been offline for a period of time. The diamonds are sent to the ingame mail, but if you don't return the mail does expire. You will need to send in a ticket to www.r2games.com/support to let them know you were inactive and don't have the diamonds in your ingame mail and request your diamonds be returned.

If you weren't offline for a while, and had diamonds and then the diamonds went missing, you will want to include a time frame and approximate amount of diamonds that went missing in your ticket, and R2 will help find out what happened to them.

[(ALPHA)]

i already sent a ticket before posting on forun but i havent got a reply, it Will be nice if you guys can look into it and return my diamonds.
thank you in advance

[MemoryLane]

I forwarded your info to the team, and they located your ticket. You received a reply the same day you sent in your ticket. Please check your email for the reply.

If you do not see the reply, please send in a new ticket, and double check the spelling of the email address you type into the email field.

[(ALPHA)]

i dont have their reply in my email, i Will send another ticket.
thanks

[MemoryLane]

Did you get a reply to your new ticket?