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Nav King Problem Emporium points did not increase after spend significant amount of diamonds (Ind. Perks to level 8 and Total Benefits to level 3 were added)

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  • Nav King Problem Emporium points did not increase after spend significant amount of diamonds (Ind. Perks to level 8 and Total Benefits to level 3 were added)

    Hello,
    CS Tycoon and Nav. King started today.
    *First, I used a bunch of save Emporium points to buy initial Cross Server prizes.
    *I then spent a BUNCH of diamonds to buy more Emporium points to buy more Cross Server prizes.
    The Emporium points were never deposited!!

    **I did not get any Emporium points added to my Nav King Emporium....HOWEVER, *I did get "Individual Perk" rewards to level 8. AND "Total Benefit" rewards to level 3.
    I attached screen shots that shows the Individual Perks and Total Benefit points. The Emporium points stayed on 6439 points(no increase after I spent diamonds).

    Please provide your input regarding my problem.

    I will submit a ticket today.
    Kind Regards,

    IGN: nama S33 Metatron's Edict

    PS: *I noticed that there was another player that complained that he did not get points after spending diamonds.
    Shows that I spent significant amount of diamond to reach level 8 Emporium points stayed at 6439 and did not increase after I spent diamonds

  • #2
    Good morning. Issue reported and forwarded to team, to be checked and verified. I will return with updates as soon as they are given.
    REQUIRED INFO: Don't forget to provide your IGN, server name & number and screenshots for the issues & problems experienced. Recharge issues will require your transaction ID. Screenshots provided must be uncropped and timestamped.

    Comment


    • #3
      Good morning. Navigation King event should be working now, as intended. Thank you for being patient for this to be sorted out.
      REQUIRED INFO: Don't forget to provide your IGN, server name & number and screenshots for the issues & problems experienced. Recharge issues will require your transaction ID. Screenshots provided must be uncropped and timestamped.

      Comment


      • #4
        Hello. Your compensation have been applied and it will be added directly to your account within 5 working days. Please check it and come with the confirmation it has been done. Thank you for your patience for the problem to be sorted out.
        REQUIRED INFO: Don't forget to provide your IGN, server name & number and screenshots for the issues & problems experienced. Recharge issues will require your transaction ID. Screenshots provided must be uncropped and timestamped.

        Comment

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