could not collect the reward from the X server SilverWar

[mia27]

could not collect the reward from the X server SilverWar 31.12 2019

[zog790]

Player: zog790
Server: s124 Prince of Hope
The same here. When I try to collect the rewards I am told "You haven't signed up yet"! Did the roll over to a new year reset the event clocks? Sorry in advance, but I still cannot get the in game clock to stay on the screen while I do something else. This time I recorded video of screen, but it was over 17 mb. My uploaded screen shots come from that video.

[Sidhe]

Hi there. Issue is known and it is the same for all, it has been reported and it's being looked into. Will come with updates when there is a reply or a fix applied from team. Thank you for your being patient for this problem to be checked and resolved.
Also, mia27, please follow the instructions for opening a thread in Forum and reporting an issue or problem and come with your data (IGN, server name and number) and with screenshots, if possible, so that we can open a report for you and all requested details to be added in that report. Thank you.