SS Tycoon 2-3 Ranking Reward

[R293783649]

So I finished 2nd in SS Tycoon, I can't swap Damia's icon in the Tycoon Exchange Hot event. I spent a good amount of Diamonds, and I already have Damia's Icon, so I'd like to swap. Won't allow me too, doesn't even give me the option.

[R293783649]

riley.uc8 is character name.

[Sidhe]

Hello there. Issue reported and forwarded but I would also suggest you to submit a ticket to support following this link: https://www.r2games.com/support/?ac=...&ticket_type=7 . Give in there all requested details and provide the screenshots you have. Also, mention what item there would you want the angel swapped with and please, keep the angel icon in your inventory so that it can be at hand for a manual swap, if approved after checking. Thank you in advance, will come with updates as soon as I have them.
Mention the item you want the swap for the angel icon you got in here, as well. Thank you.

[R293783649]

I wanted to swap Damia's icon for Indigo Serpent Soul. Thank you for your help.

[R293783649]

I also submitted a ticket with screen shots and what I wanted to swap Damia's Icon for. The icon is in my inventory as well.

[Sidhe]

Good morning. It has been applied to have the angel icon removed and then to have sent back the item you wanted it swapped in the first place.

[R293783649]

Thank you for the help. Sidhe do you know when this might happen? Will I receive it in my mail, or will they just swap it manually? Just curious how I'll be able to tell when this takes place. Thank you.

[Sidhe]

Good morning. The swap will be probably made manually but I would suggest you to check both your inventory (please, keep that angel icon there, for the swap to be possible) and your in-game mail. It might last for a little bit though, it is weekend already and they do not work (as we already know) over the weekend.

[R293783649]

Sidhe, thank you, I received my swap. I appreciate the help

[Sidhe]

Hello riley, thank you for coming with the update. I'm really glad it got sorted out and you also received your wanted item. Wish you good time out there and lots of fun in game. Happy playing!