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Black screen

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  • Black screen

    Reporting for some other players who can't get to the forum because of intermittent screen blackouts. Happening in ( s308 ) Shattered sea. One player in particular is Rajib who has been battling the problem for a couple of days now. Would appreciate some immediate attention to solving this !! Thx

  • #2
    Hello. I do not exactly understand what the blackouts refer too: game or trying to post in forum? For entering Forum, I would suggest to try a different browser (switch browsers among them), trying to enter it from game page, or also from the main account page, and a clear/clean cache plus a check of flash/update it.
    And what are the problems faced - is it when player login?; login stuck?; events in game stuck?; events missing?; particular features not working? What exactly? There is needed data for player and a description plus at least one uncropped and unedited screenshot for supporting the issue/s with the report. Thank you so much, waiting for the requested elements.
    REQUIRED INFO: Don't forget to provide your IGN, server name & number and screenshots for the issues & problems experienced. Recharge issues will require your transaction ID. Screenshots provided must be uncropped and timestamped.