Server UD4 lost character?

[oureiharada]

IGN:Miss Abuken.
Server:S19 Fortuna Folly.
Guild:Neon City.
Hello r2games:
Today in clash of might i defeat Larissia,normally she defeat me but i saw the battle and Larissia ¿lost her partners and status?
She was banned?
She left the game?
She normally play every day,and she is wearing the latest avatar.
She play in the alliance named wicked.
I saw this in the past and normally for disgrace is a big error from database.
I m waiting any answers r2games,tnx for read this.

[MemoryLane]

You'd need to ask the other player if they made any changes to their lineup, it's not going to be something R2 is going to be able to give you an answer for. If the other player thinks there's a bug, that player would need to contact support.