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  • Report to customer service

    I have been logged in getting patrolling xp and i decided to ask a question and I got a dialogue box that says you have been silenced, report to customer service. *** why? i havent said anything that would be bad...

  • #2
    Hello, the game does an automute.. apparently it's to control the advertisers and flooders. Just make sure your chat is actually chat and contains different statements rather than the same like recruit statements. It lasts 5-10 minutes.. just be patient.
    File a ticket
    for payment issues
    For issues with DragonPals send email to:

    R2 Game Rules click
    Interested in becoming a forum mod, click

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    • #3
      Hi buy 8 000 diamonds in server 3 but dont have,send support but no body tell me nofing what its problem???i pay from paypal

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      • #4
        it is already being looked into
        Dragon Pals and Shadowbound Mod and Basic tech support

        R2 Serrin, My partner and fiancee, RIP 1971-2015
        Cha bhi fios aire math an tobair gus an trÃ*igh e.

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        • #5
          Originally posted by brofloski View Post
          I have been logged in getting patrolling xp and i decided to ask a question and I got a dialogue box that says you have been silenced, report to customer service. *** why? i havent said anything that would be bad...
          LOL this is one of the DEV jokes -

          Report to customer service lmfao they must be sitting there like

          'what a dumb a$s he thinks we have customer service hahahahaha'

          They don't care man - don't waste your time

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          • #6
            Originally posted by Kitwritten View Post
            it is already being looked into
            Do you enjoy being R2's Customer service - putting out fires when you know they don't give a ****???

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            • #7
              Same thing here

              Please do look into the ticket I've send to the Customer Service.

              Thank you very much.
              Last edited by R234596386; 01-15-2014, 10:08 AM.

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              • #8
                The matter was addressed in a thread in several of the forums. The issue was a system mute to stop spam. Literally if you got the silence you said the the same thing more than 60% of the time within a short span of time. So.. yes you were muted by the system for what they perceived as spam.
                File a ticket
                for payment issues
                For issues with DragonPals send email to:

                R2 Game Rules click
                Interested in becoming a forum mod, click

                Comment


                • #9
                  help me

                  i haved one problem with my acount , somebody enter and now dont write the chat , i change password , please resolve my problem , my problem is '' You have been silenced , please contact customer services ! "

                  Danut777 , S216
                  Last edited by Danut777; 12-14-2014, 03:04 AM. Reason: dont answer me??

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