House of Cards Bugs!

[jp181]

jp181 house of poker reward claim

tried to receive my rewards from hop could not, here is my pic.

[Sydam]

in that last event of house of cards I also was in the rankins of 4th on Valkrie Call an so have no Joker or even 2 chest of lvl 7 gems

[R240233885]

late post - i cant collect my prize T_T i need ur help .. - can you help me (

[EdgeLOA]

You can only collect Seraph stones. For grand prize you need 20000 points. Also note icon will still say collect and will be greyed out after you collect your seraph stones.

[Sikelia]

Hi Guys,
I got an interesting bug to report.

at the moment, I have 20 x 7 of harts and 18 x 7 of spades that I cannot swap!!!
they are listed in MY Cards, I can use them to swap the prize they are required for, but I cannot swap them for points. And, before you ask/reply with it, NO, the cards are NOT locked
it seems to me, I have been accumulating them during all the past events, however I cannot use them and that is quite annoying.

Please, pretty please, help me solving this.
Thanks and Regards from server 61

[Cara_may]

S103 Asha

I won 5th overall place and hit collect, nothing happened. I would like my rewards please.

[nidju]

hmm I didnt got that bug

[osobena]

S103 Asha

I won 5th overall place and hit collect, nothing happened. I would like my rewards please.

[ATTACH=CONFIG]93753[/ATTACH]

You sure you didn't get your seraph stones? Check your inventor to be sure they are not there.

[R268163101]

I collected my items but did not come to me as I do now?
I was the third house of cards in the overall.

[EdgeLOA]

Please check your inventory, It may have not shown in your screen cause of lag but the seraph stones will be there in your inventory once collected.

[R268163101]

ok, where are my grand prizes?

[osobena]

and grand prizes?

Only if you made 40k points.

[R268163101]

not seen my name in the overall 10k, I made 12450 and finished third diegolinazor is my nick, look at the print.

[SprinterO]

I apologize for the quality of

IGN: OndrejCZ
S: 140
from what I have screenshots get it?

[R249430057]

hi there, in recent H o C i was ranked as 2nd...but did not get joker and fused gem....Tope was ranked no 3....did not get gem or joker either....appreciate answers asap.....wbr Magenta..